Returning Shipments

OK, the show is over, and all of the freight has been packed and the bills turned in.

Now what?

Well, the stuff (freight, goods, graphics, exhibits, demo equipment) is going back somewhere (or multiple somewheres). What are you going to do with it when it gets there? And what if things are damaged?

Make a list, a plan, to make sure all of these things get done upon return. But also be prepared for the worst: do you have a detailed manifest of each skid, roll and crate including contents and weights?

What this will save you is being able to recover the cost of lost goods if you have the details. You also have ammo if your weight differs from what the trucker and the general contractor at the show have, which could save you lotsa bucks.

Be prepared on the out and the back and you won't lose things or money.

TTSG

Make a list, check it twice

I know, I know, Christmas is past and Santa's gig of checking on good little girls and boys is done. However, today I was reminded by a friend of the importance of correct (and checked) manifests.

Make sure what you want at the show in time for set up is shipped. And you have a list to prove it.

When your exhibit house (or whomever is packing and shipping your display) sends you a manifest to review--DO IT! The more eyes that look at something, the less chance you will have counter tops or the wrong graphics shipped to show site. And, if at all possible, visit the exhibit house and physically review the shipment.

In my reminder talk today, my friend told me of the wrong graphics being shipped--well, supposedly. The portable display has two sets of graphics and one frame. When the one shipped graphic set arrived on show site, the set up guy opened the box and saw a photo of the other set (the incorrect set) of graphics. He didn't check the contents of the container, but called and asked (and received) the second set in a counter-to-counter shipment. This needs to be looked at from two points of view: always check the actual contents (don't assume) and double check the shipment before it leaves the warehouse. Kudos, however, to the exhibit company for the quick response to save this show, regardless.

Lesson Learned: check, recheck and receive and recheck.

TTSG

The small stuff: staging freight

From time to time there are small, detail items that help save us time, money, effort or all three. One of those small things we should sweat is staging freight.

If you arrive at show site before your work starts and before your freight is unloaded, you have a great opportunity to stage your crates and your shipment. By placing the crates and goods around your space before you start set up, you'll be putting hings where they can be unloaded with the most efficiency. Be sure to think about:

• Your detailed manifest and floor plan
• Where the no-freight aisles are
  
• Where your electrical and internet connections will surface in the booth

By having the manifest, you will know what crate (by number) has which items (walls, headers, workstations). Couple this list with your floor plan and you'll know where to place them so the I&D team can move things with the least effort. Make sure you know which way doors open and swing.

Don't put things in no-freight aisles. You'll just end up moving them.

Knowing where electrical and internet terminate in your booth will make rolling out the pad and carpet that much more efficient. Bring a market and tape measure and work with your lead person and electrician to make sure it is clear where things are.

Lesson learned: plan ahead to save your head.

TTSG